Wednesday, 22 June 2011

Tech Corner: Summer Inspection

Summer is upon us and now is a great time to have your superintendent take a stroll around your building to check on your building systems. Here are some things your superintendent can look for:
-     Cooling Towers – check for water draining out of the main drain on the sump. There should be no excess water draining from the main drain or the float and sump levels might need to be adjusted. Also check for bacterial growth on sump surfaces, the fill, and metal components and even on the rocks around and under the tower.
-     Air Intakes are often overlooked in the winter. Take the time to check any openings in the building for leaves, grass, bird nests or other obstructions. It is also a good time to clean vertical openings such as air plenums for garage exhaust fans.
-     On a warm day, take a few minutes to observe how many windows on the building are open. If there are too many windows open, supply air temperatures and chiller operation may need to be adjusted. Keeping windows closed during cooling operations is a must. Drapes and blinds can also be surveyed.
-     Check the roof envelope integrity. Look for missing rain hoods on stacks and ensure roof drains are clear.
-     If possible, vent pool mechanical rooms. Moist, mildly corrosive air in these rooms can wear out equipment – venting can prolong equipment life.
-     Check lockers and other below grade areas for condensation dripping from water lines and equipment. Ceilings should be checked for water stains.
-     In the summer, pipe tracing, stair melting and other under-slab electric heating systems should be turned off.

Tuesday, 21 June 2011

Provident Online: E-billing & Consumption Information

Provident Energy Management provides our utility submetering customers with a couple of websites full of information.

The main Provident Energy website (http://www.pemi.com/) is your main portal. From there, you can sign up for electronic billing and online consumption views (more information below). You can also find answers to most general submetering questions on the FAQ section http://www.pemi.com/customers.php

Provident Energy now offers Electronic Billing – Electronic billing (e-billing) allows you to view your bill online. Electronic bills (e-bills) provide many benefits:
-          E-billing is better for the environment (reduced paper usage).
-          E-billing is accessible 24 hours a day 7 days a week. 
-          E-billing allows you to view previous bills from the past 12 months (no need to file paper copies or request invoice print outs).
-          Please be advised if Canada Post is still on strike, all payments are still due on the due date. We encourage you to register for e-billing so you can receive you bill on-line and avoid late penalty fees.

To register for e-billing:
·          Visit our web site www.pemi.com
·          Click on “sub metering customers”
·          Scroll down, until you see a small yellow box on the right “To register for e-billing, please click here”.
·          Once you click “here” you will be directed to Provident – Online Customer Information System.

·          Follow all the registration prompts to create a new account and in the end, you will receive an e-mail from Provident asking you to confirm.  Once you click on the link in this e-mail, your e-billing will be activated.

Residents can also view your consumption online – You can see how much electricity, heating, cooling and/or water you consume. The website has a variety of graphing options to help you track your consumption on an hourly, daily and monthly basis. This will help you determine what periods of the day you consume the most and hopefully help you reduce your utility bills.

In order to view your consumption:
·          Visit our web site www.pemi.com
·          Click on “sub metering customers”
·          You will see “to view your consumption, please click here
·          Once you “click here” you will be directed to Provident Energy Management powered by Obsidian.
·          Your user name is your location ID, and your password is your six-digit customer number, both of which can also be found on your bill.

If you require further assistance, please do not hesitate to contact our billing department at 416-736-0630, extension 2.